Shipping policy
This document outlines our shipping policies, including processing times, delivery estimates, and related conditions.
Shipping Destinations
We offer international shipping to a wide range of countries. Please note that certain restrictions may apply depending on your location.
Order Processing
Orders are processed within 1 to 3 business days following confirmation. Once your order has been shipped, you will receive an email confirmation containing any available tracking information.
Estimated Delivery Times
Delivery times vary depending on the destination and the shipping method selected. Estimated shipping times are as follows:
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United States: 5 to 15 business days
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Europe: 10 to 20 business days
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Other international destinations: 10 to 25 business days
Please note that these are estimated timeframes and may be subject to delays caused by customs processing, local postal services, or external events beyond our control.
Shipping Fees
Shipping costs are calculated at checkout based on the destination and total order value. In some cases, free shipping may be offered for orders above a specified amount.
Tracking
If a tracking number is available for your shipment, it will be provided in the confirmation email. Tracking availability depends on the chosen shipping method and destination country.
Lost or Delayed Shipments
If you have not received your order within 30 business days from the shipping confirmation, please contact our customer support team at info@smartechlab.org. We will investigate the issue and provide an appropriate resolution.
Customs, Duties, and Taxes
International orders may be subject to customs duties, import taxes, or other fees imposed by the destination country. These charges are the responsibility of the customer and are not included in the product or shipping prices.
Contact
For any questions regarding our shipping policy, please contact us at info@smartechlab.org.
Swiss Innovation, Global Excellence
Founded in Switzerland, Smart Tech Lab embodies the precision, quality, and innovation that the country is known for. We develop premium tech accessories that combine modern design and advanced performance to meet the needs of users worldwide.
Innovation at the heart of every product
We are passionate about providing cutting-edge tech accessories that enhance your everyday life. With a focus on innovation, quality, and functionality, we strive to bring you the best in modern technology.
Our goal is to make high-quality, stylish, and functional tech accessories accessible to everyone. We believe in merging technology with convenience to create products that seamlessly fit into your lifestyle.
We are committed to excellence, from product design to customer service. With rigorous quality control, sleek designs, and a customer-first approach, we ensure satisfaction at every step of your journey.
Your Satisfaction, Guaranteed
We guarantee our products with outstanding warranties and a customer service team dedicated to meeting your needs.
At SmartechLab, we bring you cutting-edge technology designed for modern lifestyles. With a commitment to quality and innovation, our products combine sleek design, superior performance, and seamless connectivity. Discover a world where technology meets sophistication.